Last updated: April 2026 | App: NEO | Publisher: NEO Intelligence Systems
NEO by NEO Intelligence Systems is a B2B platform for interpretation and translation service providers (vendors). This page describes how to get help and contact administrators. Access to the platform is restricted to users with platform-issued credentials.
For support requests, account issues, and other administrative matters, contact:
Email: admin@neolang.de
Website: https://neo.timsys.de
We aim to respond to business inquiries during normal working hours. Please include your organisation name and, if applicable, your platform username or user ID so we can assist you faster.
If you are an app reviewer and need a demo or test account, request credentials at the same address.
The NEO mobile app includes a Help section where you can submit bug reports, questions, and feature requests. Use that channel for issues inside the app; use the email above when you need to reach platform administrators directly.